Response to the Rulers of the Sea project is incredibly positive!
An average 5 out of 5 points review score on Facebook (27 reviews now). 14,200 likes on Facebook. 99% likes on YouTube (out of 42,000 views). And of course the biggest compliment of all, all of you here on the forum, scrutinizing every detail, offering input, help and support! Simply amazing.
But occasionally, very rarely, a negative review or comment comes along.
We won't let it get us down, hate happens. The way you (should) deal with it is to stay positive. Be nice. Don't fall in the trap of getting into an argument. Sometimes you do, and then you see that the people that make such effort to be negative or to be offensive, are not in it for discussion. They just go on and on. They will generally make you regret when you respond by trying to address their remarks.
So in community management we all put on a play, we basically ignore them, that is the wisest way. We stay polite, we don't feed it, and we don't get involved in whatever issue they have.
But for a project like ours, that wants to be exceptionally transparent and through those means create equally exceptional relationship of trust with the community, it does not feel right to sweep the negative responses under the carpet in order to contain them. We have nothing to hide and we would like to enter into discussions with anyone that has opinions about the project. But social media like Facebook, YouTube etc. is in such a state that this is simply not realistic, it can only get ugly and end up in the gutter. So we can't do that.
For that reason we will shine a light on any negative responses that stand out, right here.
It doesn't matter that we don't address issues of people that have their minds made up, no desire to ask us questions, probably wouldn't like the game design anyway. But it does matter what YOU think, that matters a lot to us. So we want to give proper responses to negativity so that our own community, the people that really care about the project, can see it. Not hidden in comments somewhere, but right here in the spotlight.
So in the future you'll see some negative stuff appear here and we can discuss it here (what joy!). And if you have any questions about it, or any remarks, feel free to join the discussion!
If you hadn't guessed yet, I'm the game designer. Ask me anything, that's what I'm here for!
This is our first negative review on Facebook (the FB language is Hungarian because the print is from our team member Rudolf).
So what to say about what Ola Lilliehöök writes here?
Everything he addresses is actually answered on our website, so that gives the impression that he hasn't spent any time reading any of it.
As to us not being clear what the gameplay actually is: apart form the now close to 2000 posts and 300 topics on the forum that are nearly all about the gameplay, we explain most gameplay very extensively in the 'game' section in loads of chapters, several of which also have YouTube videos.
But about what Ola claims about Star Citizen, which is a (now) 300 million USD project, and a more or less FPS MMORPG sci-fi game with an emphasis on graphic capabilities, so hardly anything in common with our project, is not true.
Star Citizen was financed by a well known game designer and movie producer that was very wealthy and initially sank his own millions into the project. That money gave him plenty of resources to make a fancy gameplay trailer. But there was not even the beginning of a game at that point, and the fans did not take kindly to it then lasting seven years before something remotely playable was released.
Rulers of the Sea is a totally different kind of game that is launched by a group of gamers that do not have the benefit of being rich or being backed by a publisher. With a project budget of a little more than 6% of Star Citizen. Developing a good gameplay trailer costs at least 20.000 euro's and the value of it would be just as minimal as it was with Star Citizen, because that doesn't mean there is a game. It's just a visual concept. We don't want the kind of fan anger that surrounds Star Citizen by showing all types of fancy presentation without any real development behind it. That's just marketing. We want to offer substance. The little money we have at our disposal right now we rather spend on building the community, because a large enough and engaging community is the road map to investment.
Hearing that we are 'scamming people', after all the hours and investments the team has put in this project makes us pretty sad. We are not hiding our identities. If Ola wants to know who we are and where we come from he can look that up and verify it. It's all public record.
We would destroy our reputations and careers if we scammed people, especially in the Netherlands where regulations and laws are taken pretty seriously. We can earn a lot more doing our day jobs than 'scamming people' and if this project fails we lose a lot of our own money.
So thanks to Ola. He's entitled to his opinion and we wish him the best.
If you hadn't guessed yet, I'm the game designer. Ask me anything, that's what I'm here for!
I understand his skepticism and reluctance. Right now the entire game is still just a concept and without tangible deliverables (like gameplay videos) to focus on, we're all pretty much taking this on faith.
I guess my position is pretty simple: this game is worth having faith in. Everything I've seen and read from the team reinforces that faith.
Kai left this remark and 'thumbs down' on YouTube.
Fair enough, he/she probably only looked at the YouTube videos, so in response we sent a link to the website.
So why no gameplay footage? Because we are a pre-funding project. For gameplay footage you need have at least part of a game built. That will take a lot of money and time. We are currently in the phase of achieving a proof of concept by finding support of a community, so that investors can see it is worth investing in.
Kai is criticizing that we are receiving donations directly. He probably means we should do a crowdfunding through Kickstarter, which takes 10% of your donations. We find Kickstarter a bad deal for the gamers. We have made all donations convertible to nobility packs or future game assets. That is not allowed on Kickstarter. You get no guarantees whatsoever for your Kickstarter pledge, and you are just supposed to give gifts to us. With us directly you basically buy pre-subscriptions, which come with consumer rights, or soon, investor shares, which come with investor rights. And no intermediary keeps 10% of it either. We already pay to our payment providers, we think that is enough. So we are of the opinion that we offer a much better deal than a Kickstarter to gamers.
Kai asks: How will we fund a a game with donations and investors who don't have a guarantee of when it is coming out?
Where are those game projects that have a guarantee of when it is coming out? I have never heard of any of them. Even fully funded triple A titles do not have a guarantee of coming out. Game projects fail all the time. Many famous and big titles have failed, and so have small independent titles like ours. There is never a guarantee. If there was a guarantee we wouldn't be looking for investors, we'd just go to the bank. The bank will gladly loan us any money, millions of it, with such guarantees.
Game projects are per definition always risky. They are very complex custom software builds, and those have many possible points of failure. Even boring business application software projects have many points of failure, and it doesn't get much more complex than a game. It takes at least 3 years to build an MMORPG!
On the flip side, successful video games are extremely profitable. Crazy profitable. The video game industry is now bigger than sports, bigger than the movie industry, it's absolutely massive. So the potential is really attractive for investors.
Investors put both money in individual projects as in shares of big studio's and publishers, and it's all risky. They weigh the risks and take a chance. If a project like ours can prove that many people want to play it, that gives it a measure of certainty. By no means a guarantee, but no start-up ever is. Whether you invest in an invention of a new toilet bowl, a better bicycle saddle, a new magazine or a new MMORPG design, it's all a weighing of risk against potential. At this moment interests are very low, taxes are high, so not investing your money costs more than investing it at some risk. That's how it works. All we need to hope for, is enough interest. And we create interest by proving the concept, by building a community.
I hope Kai has since discovered the website and is now a bit more positive.
If you hadn't guessed yet, I'm the game designer. Ask me anything, that's what I'm here for!
“All I ask is one thing, and I’m asking this particularly of young people: please don’t be cynical. I hate cynicism, for the record, it’s my least favorite quality and it doesn’t lead anywhere. Nobody in life gets exactly what they thought they were going to get. But if you work really hard and you’re kind, amazing things will happen.”
Ef þú þýðir þetta gætirðu forvitnað hvort ég sé virkilega íslenskur.
I believe this project has potential and passionate people around it.
But there is something the dev team should be warned. Some ideas, concepts or gameplay predictions may look nice on paper and later being a failure on practise. I feel many projects delay their estimated released dates because of this happening.
There are lots of long detailed posts about how RotS will be and look but still, they are, well, words, we still don't know if they will work, if they are going to be fun.
I don't know if you are familiar with the development of Naval Action, but that game has seen a lot of changes, tweaks, removing or adding mechanics in 4 years. It was developped by an indie studio with no experience in creating mmo. Its team also had some very strong, kinda stubborn, ideas about its game, but then they faced time, budget, engine limitations and its playerbase. They had to adapt and change many of those written-in-stone ideas or their game would have failed completely before the release.
One of the most curious statement of his creator was that boring sails is part of the game, like a feature. Six months after the release, he is going to implement some time savings and quality of life features to cut off the boredom.
Hopefully, RofS team has a bit more open minded approach to its development, specially regarding feedback and criticism.
You make a very good point, and we are very aware of that risk. Sharing all the details of your game is a risky strategy, as of course during the development all those choices will be tested and might well be altered if it turns out not to work as intended.
There are a few things we can say about that:
NOT sharing all the details of the design would be the alternative. But that will really limit us in creating the most important aspect of Rulers of the Sea, the community. Rulers of the Sea is a shared dream. But if you are not going to speak about your dream because you are afraid that it might not come through, because you might disappoint people, then that is a good strategy not to achieve the dream.
NOT talking about the details of your design is a fine option for a game that is backed by a publisher. Because you've got the money anyway. There is no advantage in talking about your game. You keep it secret until you're ready for alpha, that is the only real way to go. You create some buzz, some hype, but you share as little concrete content as you can. That can simply never work for an independent production that needs a lot of cash, like ours. We can only get financing if people know exactly what they are financing. Not sharing is not an option.
So how do you manage this? By doing exactly what we are doing here. Share everything people want to know and more. Share everything about the project, and keep doing that throughout the course of the project. Explain all the steps, all the decisions, all the dilemma's. That is also why we even share the negative responses in this thread. No secrets. No pretending.
People are not stupid, yet somehow a lot of game developers seem to forget that. The people here do not support us because they expect us to manage to create every detail exactly as we set out. They support us because they share a dream. That dream is not encapsulated in every detail of the design, it is encapsulated in an ideal, a feeling, a design for a certain kind of experience. Our fans are intelligent enough to understand that we will alter things if they don't meet those properties, they will even support such alterations if we explain what the issue is.
I loved what Sigridur just quoted earlier: 'Nobody in life gets exactly what they thought they were going to get. But if you work really hard and you’re kind, amazing things will happen.'
That is what it is all about. And people understand that. But there is one condition: we have to stay committed to the dream. Details can change, but the dream must remain. And if we fail in achieving the dream, than we have to remember the words of Alexander Pushkin: “It is better to have dreamed a thousand dreams that never were than never to have dreamed at all."
What the dream is, we tried to capture in this thread:
You can see that this is much more about a concept than specific details. If we deliver on that, I think most of our fans will be happy.
As for Naval Action, we are a very different game. Naval Action is exactly what the title says, and with that the fans are going to focus on very specific details. If you build a first person shooter you better get the gun right. We are building something very different, something much more conceptual.
But when you raise Naval Action as an example of what fans are disappointed about, what I predominantly read and hear them say, it is the changing business model. Which is not about the game content at all. I think plenty of people still love the game for what they are looking for, Naval Action, but they have issues with the management and the direction the business model goes.
So how are we different?
We (and I) love your questions and remarks! We love engaging fans as intelligent people. Like people that love history, simulation, strategy, role-playing and culture are. You are all intellectuals in your own right. And as long as we can discuss the project in that manner, and get that community as deeply involved as we can, invite them to contribute if they want, even literally share it, our project is not going to be so fragile that details can't be changed.
But we need to stay committed to the dream and keep respecting and involving our community.
If you hadn't guessed yet, I'm the game designer. Ask me anything, that's what I'm here for!
I totally agree with Heptarch's point here - for me, this is a game worth having faith in. This thread alone reinforces my faith in this project - I have seen so many projects that look amazing be let down by developers actively ignoring, blocking or simply shouting over their community members. The fact that you guys take the time to answer as many forum posts as possible, in a very open-minded way, taking on board ideas and responding to criticisms like this is incredibly refreshing. This project is a big passion for you and it shows.
Having cynicism is perfectly normal and in my opinion, important (it keeps you guys on your toes!). I just hope that the more you guys respond in this manner, the more people will be less critical and come onboard!
Deadeye Games B.V. is a private company with limited liability and incorporated under the laws of the Netherlands, having its registered office in The Hague and its principal place of business at XXX . Deadeye Games is the developer of the RotS game. Deadeye Games B.V. is sometimes also referred to as “Deadeye Games”; “we”, “us” or “our”.
Keep in mind that most of the information or other material posted in the Community is user generated and not official support provided by us. As with any information or advice, obtained through any medium, you should use your judgment and exercise caution where appropriate, regardless of from whom such material originates. For official support with account related and payment related questions, please submit a ticket to our customer service department via the form on the contact page.
In order to protect the integrity of our users and to maintain the Community as efficient and helpful as possible for the users, we expect you to observe the following rules:
Our customer champion and rewards program is based on the amount of “Medals” received and quality of responses by a user. No posting of artificial responses or other manipulation of the reward program is allowed. Please remember that Rots’ decisions relating to rewards will be final and binding.
RotS moderators may remove or edit user posts that, in our sole discretion, violate the Guidelines or the Terms of Services without prior notification to the author. Remember that use of the Community in conflict with the Guidelines or the Terms of Services also may result in immediate termination or suspension of your support account.
Please help us to protect integrity and to maintain the Community as helpful as possible by reporting any inappropriate activity or user posts in the Community. Inappropriate content or activity may be reported by using the abuse button under the thread options.
We may change the Guidelines at any time, at its sole discretion. Any material changes will be communicated to you and your acceptance of and/or continued use of the Community after such notification of change will constitute your acceptance of such changes. In the event of any conflict between the provisions of the Guidelines and the Terms of Services, the provisions of the Terms of Services shall prevail.
Welcome to the Rulers of the Sea (hereinafter referred to as “RotS”) Support Community Terms and Guidelines (the “Community Terms”).
Thanks for choosing the RotS Support Community (the “Community”). The Community is a place for discussions and exchange of information, tips, and other materials related to the RotS Service.
These Terms constitute a legally binding agreement between you and Deadeye Games B.V, so please read them carefully. If you do not agree to the Terms, please do not use the Community. Some of the terms, such as “RotS Service” used in these Community Terms are defined in our Terms of Services.
Deadeye Games B.V. is a private company with limited liability and incorporated under the laws of the Netherlands, having its registered office in The Hague and its principal place of business at XX. Deadeye Games is the developer of the RotS game. Deadeye Games B.V. is sometimes also referred to as “Deadeye Games”; “we”, “us” or “our”.
In order to use the Community, you must (1) have an existing RotS account; and (2) create a “Community Account” by following the instructions on the Community registration page. You must ensure that your registration information is true, accurate and complete, and that you keep it up to date. We may reclaim or amend your username at any time.
It is strictly prohibited to include any information in your profile that suggests you are a Deadeye Games B.V. employee or moderator, or to otherwise pose as such an employee or moderator when using the Community.
Information, advice or other material of any kind posted on the Community (“Content”) is not official support provided by Deadeye Games. For official support with account related and payment related questions, please submit a ticket to our customer service department using the contact button. You acknowledge that opinions expressed in Content on the Community are those of contributors of such Content only and does not reflect the opinions or policies of Deadeye Games or its affiliates or group companies.
You are responsible for all Content that you post on the Community. We do not control and assumes no responsibility for such Content or any Content posted by other users.
We reserve the right to moderate the activity on the Community and may remove or edit any Content for any or no reason, including, but not limited to, Content that, in our sole discretion, violates these Community Terms. We may remove or edit such Content without prior notification to the responsible user.
Remember that use of the Community in conflict with any of the Terms may result in immediate termination or suspension of your accounts (see the Term and Termination section below).
Please help us to protect the integrity of the Community and to ensure that the Community remains as helpful as possible by reporting any inappropriate activity or user posts in the Community.
The integrity and safety of our Community and our users means a lot to us. In order to keep the Community as efficient and helpful as possible, we expect you to observe our Guidelines.
The Community features a reward system whereby RotS, in its sole discretion, may reward users based on their overall contribution to the Community. You acknowledge that our decision in respect of any reward shall be final and binding. We may change or remove the reward system at its discretion from time to time.
You grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, make available to the public, publish, translate, create derivative works from and distribute any Content or feedback that you post on or otherwise provide through the Community and to exercise all copyright and publicity rights with respect to such Content or feedback, without any attribution to you.
These Community Terms will become effective in relation to you when you create a RotS Community Account and will remain in effect until you terminate your RotS Community Account or the earlier termination by us thereof.
You may terminate your RotS Community Account at any time by contacting us. Without limiting its other rights to terminate access to the Community, we reserves the right to terminate or suspend your RotS Community Account at any time if, in our sole discretion, you are in contravention of any of the Terms. If we terminates or suspends your RotS Community Account for any reason whatsoever, we or other companies of the Deadeye Games Group, shall have no liability or responsibility to you. Please note that if your RotS Community Account is terminated by you or us for any reason, Content that you have posted may be kept in the Community in an anonymized form.
The use of the Community is at your own risk. The Community is provided on an “as is” and “as available” basis. To the fullest extent possible under applicable law, we give no warranty, express or implied, as to the quality, content and availability or fitness for a specific purpose of the Community. In addition, we do not warrant, endorse, guarantee or assume responsibility for any Content posted on the Community or any hyperlinked website. As with any information or advice, obtained through any medium or in any environment, you should use your judgment and exercise caution where appropriate. No advice or information whether oral or in writing obtained by you from us or any other company of the Deadeye Games Group shall create any warranty on behalf of Deadeye Games in this regard.
In no event shall Deadeye Games, its group companies officers, directors, employees, licensors of RotS or any third parties be liable for any direct, indirect, incidental, special or consequential damages (including but not limited to any loss of data, service interruption, computer failure or pecuniary loss) arising out of the use of or inability to use the Community, even if you have advised us about the possibility of such loss, and including any damages resulting therefrom. Your only right with respect to any problems or dissatisfaction with the Community is to terminate your account as set out in Section 9 above and to stop using the Community. Nothing in these Community Terms removes or limits our liability for fraudulent misrepresentation, death or personal injury caused by its negligence.
You agree to indemnify and hold Deadeye Games, the Deadeye Games Group and its officers, directors, employees and licensors harmless from any claim or demand (including but not limited to reasonable legal fees) made by a third party due to or arising out of or related to your violation of these Community Terms or the Guidelines, or your violation of any laws, regulations or third party rights.
We respect intellectual property rights, and expect you to do the same. Please note therefore that the Community is the property of Deadeye Games, its group companies or its licensors and is protected by intellectual property rights (including but not limited to copyright) and that you do not have a right to use the Community in any manner not covered by these Community Terms.
We will make reasonable efforts to keep the Community operational. However, certain technical difficulties or maintenance may, from time to time, result in temporary interruptions. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Community or any of its functions and features with or without notice. If we modifies or discontinues the Community for any of the reasons set out above in this Section 14, we or any other company of the Deadeye Games Group, shall have no liability or responsibility to you.
We may change the Guidelines at any time, at its sole discretion. Any material changes will be communicated to you and your acceptance of and/or continued use of the Community after such notification of change will constitute your acceptance of such changes. Please do not use the Community if you do not agree to the new Terms.
In the event that the Community Terms and Guidelines are translated into other languages and there is a discrepancy between the two language versions, the English language version shall prevail.
We may assign its rights and obligations in connection these Community Terms without restrictions. You may not assign your rights or obligations in connection these Community or your Community Account, or any part thereof, to any third party
Thank you for using Rulers of the Sea. At Rulers of the Sea, we want to give you the best possible gaming experience to ensure that you enjoy our service today, tomorrow, and in the future. To do this we need to understand your gaming habits so we can deliver an exceptional service specifically for you. That said, your privacy and the security of your Personal Data is, and will always be, enormously important to us. So, we want to transparently explain how and why we gather, store, share and use your Personal Data – as well as outline the controls and choices you have around when and how you choose to share your Personal Data.
This Policy sets out the essential details relating to your Personal Data relationship with Deadeye Games B.V., a private company with limited liability and existing under the laws of the Netherlands, having its registered office in The Hague and its principal place of business at XX and developer of the Rulers of the Sea game. The Policy applies to all Rulers of the Sea Services and any associated Services. The terms governing your use of the Rulers of the Sea Services are defined in our Terms of Services (the “Terms of Services”).
From time to time, we may develop new or offer additional Services. If the introduction of these new or additional Services results in any change to the way we collect or process your Personal Data we will provide you with more information and additional terms or policies. Unless stated otherwise when we introduce these new or additional services, they will be subject to this Policy.
The aim of this Policy is to:
We hope this helps you to understand our privacy commitments to you. For information on how to contact us if you ever have any questions or concerns, please see the ‘How to Contact Us’ Section 15 below. Alternatively, if you do not agree with the content of this Policy, then please remember it is your choice whether you want to use the Rulers of the Sea Services.
“Personal Data” is Data that we have collected from you that identifies you, or which, in conjunction with other data that is in our possession, or is likely to come into our possession, may be used to identify you.
“Non-Personal Data”, is information that we have collected from you which cannot be used to identify you.
You may be aware that European Union law, called the General Data Protection Regulation or “GDPR” gives certain rights to individuals in relation to their Personal Data. Accordingly, we have implemented additional transparency and access controls in our Privacy Center to help users take advantage of those rights. As available and except as limited under applicable law, the rights afforded to individuals are:
In order to enable you to exercise these rights with ease and to record your preferences in relation to how Deadeye Games BV uses your Personal Data, we provide you with access to the following settings via your Account Settings page:
The Privacy Center puts you in control of how Rulers of the Sea processes your Personal Data. It provides you with information about what happens if you adjust your settings on your Account Settings page and how to opt out of receiving certain messages from Deadeye Games BV and/or Rulers of the Sea. If we send you electronic marketing messages based on your consent or as otherwise permitted by applicable law, you may, at any time, respectively withdraw such consent or declare your objection (“opt-out”) at no cost. The electronic marketing messages you receive from Deadeye Games BV and/or Rulers of the Sea (e.g. those sent via email) also will include an opt-out mechanism within the message itself (e.g. an unsubscribe link in the emails we send to you).
If you have any questions about your privacy, your rights, or how to exercise them, please contact our Data Protection Officer using the ‘Contact Us’ form on the Privacy Center. We will respond to your request within a reasonable period of time upon verification of your identity. If you are unhappy with the way we are using your Personal Data you can also contact and are free to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoongegevens) or your local Data Protection Authority.
We process your Personal Data in the following ways:
Through your use of the Rulers of the Sea Services – when you use the Rulers of the Sea Services, we collect Personal Data about your use of the Rulers of the Sea Services such as your email address, date of birth, gender and country;
Personal Data collected that enables us to provide you with additional features/functionalities – from time to time, you also may provide us with additional Personal Data or give us your permission to collect additional Personal Data e.g. to provide you with more features or functionalities. As described further below (see Voluntary Data), we will not collect photos, precise mobile device location, voice data, or contacts from your device without your prior consent. You always will have the option to change your mind and withdraw your consent at any time.
In general, we use log files to monitor traffic on our Website and to troubleshoot technical problems. In the event of user abuse of our Website, we may block certain IP addresses.
We (will) use anonymised and aggregated information to optimize your experience of the Rulers of the Sea Services but also for purposes that include testing our IT systems, research, data analysis, creating marketing and promotion models, improving the Rulers of the Sea Services, and developing new features and functionality within the Rulers of the Sea Services.
In addition to Sections 5.1 and 5.2, if we reasonably suspect that any of the Rulers of the Sea Services or your Account is being or has been misused, including without limitation, by virtue of any:
Deadeye Games B.V. may collect further Personal Data and Non-Personal Data to verify or refute such suspicions within the limits of applicable law and taking into account your reasonable data protection interests. We will use this Data to comply with applicable law and enforce our rights under civil and penal law against the respective users.
Optionally you may choose to send crash reports or contact Customer Support for any technical and commercial issues.
In addition to the data collected in Sections 5.1 to 5.3 above, the data provided by you may include:
The collection of the data set out in this Section 5.4 is not mandatory. However, we might not be able to fix bugs or handle the technical and commercial issues you have without this data. For legal reasons this information will be stored as long as your account remains open and for the applicable statues of limitations thereafter.
We have set out in the tables below the categories of Personal Data we collect and process about you:
|Categories of Personal Data||Description of category|
|Account Registration Data and Commercial transaction||
This is the Personal Data that is provided by you or collected by us to enable you to sign up for and use the Rulers of the Sea Services. This includes your email address, date of birth, gender and country.
Some of the Personal Data we will ask you to provide is required in order to create your account such as account ID, login ID, display name, password, community moniker, user handle, and referral code. You also have the option to provide us with some additional Personal Data in order to make your account more personalized such as birth date.
The exact Personal Data we will collect depends on the type of Rulers of the Sea Services you sign up for (paid or non-paid).
Personal data collected through your use of the Rulers of the Sea Services
|Categories of Personal Data||Description of category|
|Rulers of the Sea Service Usage Data||
This is the Personal Data that is collected about you when you are using the Rulers of the Sea Services – this may include:
|Categories of Personal Data||Description of category|
|Voluntary Mobile Data||
In addition to the mobile data we collect to provide you with the Rulers of the Sea Services (outlined above), you also have the option to give us your consent to collect additional Personal Data from your (mobile) device to provide you with features/functionalities that will enhance your Rulers of the Sea Services experiences.
We will not access any of the Personal Data listed below without first obtaining your consent:
We may collect such Personal Data if you sign up for a Trial or purchase any of our Paid Subscriptions (as defined in the Terms of Services) or make other purchases through the Rulers of the Sea Services. The exact personal data collected will vary depending on the payment method (e.g. direct via your mobile phone carrier or by invoice) but will include information such as:
This Personal Data is used to enable Deadeye Games B.V. (and our partners / service providers) to send you marketing communications either:
You can find out more about the Personal Data collected and the controls you have in relation to the marketing communications you receive via the Privacy Center.
When you use or interact with the Rulers of the Sea Services, we use a variety of technologies to process the personal data we collect about you for various reasons. We have set out in the table below the reasons why we process your personal data, the associated legal bases we rely upon to legally permit us to process your personal data, and the categories of personal data (identified in Section 6 ‘What personal data do we collect from you?’) used for these purposes:
|Description of why Rulers of the Sea processes your Personal Data (‘processing purpose’)||Legal Basis for the processing purpose||Categories of Personal Data used by Rulers of the Sea for the processing purpose|
|To provide, personalize, and improve your experience with the Rulers of the Sea Service and other services and products provided by Deadeye Games B.V., for example by providing customized, personalized, or localized content, features, and advertising on or outside of the Rulers of the Sea Services (including for third party products and services).||
|To understand how you access and use the Rulers of the Sea Services to ensure technical functionality of the Rulers of the Sea Services, develop new products and services, and analyse your use of the Rulers of the Sea Services, including your interaction with applications, advertising, products, and services that are made available, linked to, or offered through the Rulers of the Sea Services.||
|To communicate with you for Rulers of the Sea Services-related purposes.||
|To process your payment to prevent or detect fraud including fraudulent payments and fraudulent use of the Rulers of the Sea Service.||
To communicate with you, either directly or through one of our partners, for:
via emails, notifications, or other messages, consistent with any permissions you may have communicated to us (e.g., through your Account Settings page).
|To provide you with features, information, advertising, or other content which is based on your specific location.||
If you require further information about the balancing test that Rulers of the Sea has undertaken to justify its reliance on the legitimate interest legal basis under GDPR, please see Section 15 ‘How to contact us’ for further details on how to contact us.
The following Personal Data will always be publicly available on the Rulers of the Sea Services: your ID and/or username and potentially a profile picture.
The following personal data will only be shared with the categories of recipients outlined in the table below if:
|Categories of Recipients||Reason for sharing|
|Support Community||When you register for Rulers of the Sea Support Account on the Rulers of the Sea Support Community, we will ask you to create a specific Rulers of the Sea Support Community username. This will be publicly displayed to anyone who accesses the Rulers of the Sea Support Community along with any questions or comments you post.|
|Your Rulers of the Sea Followers||There also may be times when you want us to share certain Service Usage Data, specifically information about your use of Rulers of the Sea, with other Rulers of the Sea users known as ‘Your Rulers of the Sea Followers’.|
Learn more about how to manage notifications, your publicly available information, and what you share with others in the ‘Your rights and your preferences: Giving you choice and control’ Section 4 of this Policy and on the Privacy Center.
|Categories of Recipients||Reason for sharing|
|Service Providers and Others||We may use technical service providers which operate the technical infrastructure that we need to provide the Rulers of the Sea Services; in particular providers which host, store, manage, and maintain the Rulers of the Sea application.
We may use technical service providers to help us communicate with you, as described in Section 7 of this Policy.
We use marketing (and advertising partners) to show you more tailored content, or to help us understand your use of the Rulers of the Sea Services, to provide you with a better experience. We also may share Personal Data with certain marketing and advertising partners to send you promotional communications about Rulers of the Sea.
|Rulers of the Sea Partners||We might share your Personal Data in a pseudonymised format with marketing partners who help us with promotional efforts and with advertisers that allow us to offer a free service.|
|Academic Researchers||We may share your Personal Data for activities such as statistical analysis and academic study but only in a pseudonymised format.|
|Other Rulers of the Sea Group Companies||We might share your Personal Data with other Deadeye Games B.V. Group Companies to carry out our daily business operations and to enable us to maintain and provide the Rulers of the Sea Services to you.|
|Law Enforcement and Data Protection Authorities||
We will share your Personal Data when we in good faith believe it is necessary for us to do so in order to comply with a legal obligation under applicable law, or respond to valid legal process, such as a search warrant, a court order, or a subpoena.
We also will share your personal data where we in good faith believe that it is necessary for the purpose of our own, or a third party’s legitimate interest relating to national security, law enforcement, litigation, criminal investigation, protecting the safety of any person, or to prevent death or imminent bodily harm, provided that we deem that such interest is not overridden by your interests or fundamental rights and freedoms requiring the protection of your Personal Data.
We keep your Personal Data only as long as necessary to provide you with the Rulers of the Sea Service and for legitimate and essential business purposes, such as maintaining the performance of the Deadeye Games Services, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep some of your Personal Data for as long as you are a user of the game.
If you request, we will delete or anonymise your Personal Data so that it no longer identifies you, unless, we are legally allowed or required to maintain certain Personal Data, including situations such as the following:
Deadeye Games B.V. might share your Personal Data globally with other companies in the Deadeye Games B.V. Group in order to carry out the activities specified in this Policy. Deadeye Games B.V. may also subcontract processing to, or share your Personal Data with, third parties located in countries other than your home country. Your personal data, therefore, may be subject to privacy laws that are different from those in your country of residence.
Personal Data collected within the European Union and Switzerland may, for example, be transferred to and processed by third parties located in a country outside of the European Union and Switzerland. In such instances Deadeye Games B.V. will ensure that the transfer of your Personal Data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organizational measures are in place such as the Standard Contractual Clauses approved by the EU Commission.
For further details of the security measures we use to protect your Personal Data, please see the ‘Keeping your personal data safe’ Section 12 of this Policy.
We may display advertisements from third parties and other content that links to third-party websites. We cannot control or be held responsible for third parties’ privacy practices and content. If you click on a third-party advertisement or link, please understand that you are leaving the Rulers of the Sea Service and any Personal Data you provide will not be covered by this Policy. Please read their privacy policies to find out how they collect process and protect your Personal Data.
We are committed to protecting our users’ Personal Data. We implement appropriate technical and organisational measures to help protect the security of your Personal Data; however, please note that no system is ever completely secure. We have implemented various policies including pseudonymisation, encryption, access, and retention policies to guard against unauthorized access and unnecessary retention of Personal Data in our systems.
Your password protects your user account, so we encourage you to use a unique and strong password, limit access to your computer and browser, and log out after having used the Rulers of the Sea Services.
The Rulers of the Sea Services are not directed to children under the age of 13 years. However, in some countries, stricter age limits may apply under local law. Please see our Terms of Services for further details.
We do not knowingly collect Personal Data from children under 13 years or under the applicable age limit (the “Age Limit”). If you are under the Age Limit, please do not use the Rulers of the Sea Services, and do not provide any Personal Data to us.
If you are a parent of a child under the Age Limit and become aware that your child has provided Personal Data to Rulers of the Sea, please contact us using the form on the Privacy Center, and you may request exercise of your applicable rights detailed in the ‘Your rights and your preferences: Giving you choice and control’ Section 4 of this Policy.
If we learn that we have collected the Personal Data of a child under the age of 13 years, we will take reasonable steps to delete the Personal Data. This may require us to delete the Rulers of the Sea account for that child.
We will occasionally update this Policy. When we make material updates to this Policy, we will provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Rulers of the Sea Services or by sending you an email.
Please, therefore, make sure you read any such notice carefully. Annually this Policy will be reviewed for accuracy and changes in GDPR. If no material changes are made, you will not be notified.
If you want to find out more about this Policy and how Deadeye Games B.V. uses your Personal Data, please visit the Privacy Center on RulersoftheSea.com to find out more.
Deadeye Games BV is the data processor for the purposes of the personal data processed under this Policy.